Dear Chili's

Dear Chili's,

On a typical nite when we pile into our Jeep to go and eat at your establishment I am excited. Last nite was no exception. It was our anniversary and after much thought we decided that you would be THE restaurant of choice.

Plus your Presidente Margaritas are great.

But back to the point. When we got seated we received no menus. That was fine until we sat. And sat. And sat. Finally our waitress came over to take our drink order. She noticed there were no menus. After promising to bring menus, she failed to bring them.

Soon a manager walking through saw that we had nothing. He promised to bring the menus. Well, he sent the host to "drop" off our menus. Not only did we get menus, silverware and some crayons, but we got a nice dose of attitude.

Wow, who knew getting a menu would be so traumatic for the host?

After getting our drinks we sat for awhile longer. Long enough for our daughter to throw stuff on the floor, have mini meltdowns and be done with her snack. For her to be done with a snack is next to impossible--she's RARELY done with a snack.

Ya took that long.

Fast forward to meal time. I cut my sandwich in half. When I pick up the 2nd half it feels odd. I turn my sandwich over to investigate. I have no 2nd half of a bun.

The nite just keeps getting better.

After requesting my missing bun plus a glass of water, I get the bun. But no water.

After ordering dessert and a glass of water, I get the dessert. But no water.

While waiting for my water (which was apparently MIA) we began to eat our favorite dessert. Too bad we couldn't cut through most of the cookie. Seems like that, too, was not right.

Thanks for the extended two hour stay. Although I am sad to admit, it wasn't a good one.

Signed,
One tired, thirsty customer